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About Timeout Smokies

The Sandcastle at Calypso

Locally Owned & Personally Managed

Timeout Smokies is owned and managed by Penny Lancaster, who personally handles guest communication and considers herself always “on-call” to help create the perfect Smoky Mountain getaway experience.

Originally from Panama City, Penny now lives in Lebanon, Tennessee with her husband of 30+ years. A retired elementary school teacher, she enjoys helping guests plan memorable mountain vacations filled with relaxation, adventure, and time spent exploring the Smokies. We encourage you to read our guest reviews!

Trusted Booking & Secure Payments

Timeout Smokies does not manage properties for other owners. Additionally, we do not receive any type of kick-back or compensation from any restaurant or activity vender to which we may refer you.

Timeout Smokies utilizes the Stripe Payment Processing Platform and accepts all major credit cards. All card numbers are encrypted and safely stored on Stripe’s state of the art data center. We are never knowledgeable of or in possession of your personal card information.